Return and exchange policies at a glance
Here’s a quick overview of how our four brands handle returns and exchanges.
For step-by-step instructions on how to return or exchange an item, please see below instructions:
What items are eligible to be returned or exchanged? | Items are in their original condition: unwashed and unworn. Items not in this condition will not be accepted. | GIVE-IT-A-WORKOUT GUARANTEE. Work it out. If it doesn’t perform, return it within 30 days. | |
Items which are damaged or defective may be returned at any time | |||
Final sale items cannot be returned or exchanged | |||
How much is the return shipping fee for online purchases? | Returns are free | ||
Is the shipping fee charged for exchanges? | Exchanges are free | ||
How long do I have to return or exchange an item I bought online? | Within 30 days of delivery date. | ||
How can I receive a refund for my order? | Refunds require proof of purchase: the shipping confirmation email sent to you or the original credit card used for the purchase | ||
Are there limitations on returning specific merchandise? | Swimwear & Masks | Swimwear, Sunglasses & Masks | Masks |
Final sale items cannot be returned or exchanged |