Contact Us

CONTACT US

To check the status of your order, log in to your account and click into your order to see shipment status & tracking details. If you checked out as a guest, you can view your order status by clicking Cart icon on either your order confirmation or shipping confirmation emails. 

To start a return, please follow step from the Return Policy.

For other inquiries, email us at [email protected].

We normally respond to email inquiries within 48 business hours of receipt. Our customer service team is available Monday to Thursday from 9AM to 6PM EST. Friday’s from 9AM to 5PM EST. Unfortunately, our customer service team does not operate on the weekends and most major holidays.

Thank you for your patience. We look forward to providing you with the best service.

Our mailing address is:

  • Add:135 Eastern Ave, St Johnsbury, VT 05819
  • Phone: 601 948 6086

Note: This is not a return address. To submit a return, follow the return process in your account. If you return items to this address, your refund will not be processed. Please kindly contact us for detailed instructions.